HOMEPrivacy Policy
Effective Date: 24-10-2022
This Privacy Policy explains how Cannabis Mail UK (“we”, “us”, “our”) collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Cannabis Mail UK is the data controller responsible for your personal data.
Contact:
Email: info@cannabismailuk.com
2. Personal Data We Collect
We may collect, use, store, and transfer the following categories of personal data:
a) Identity Data
Name, username or similar identifier
b) Contact Data
Billing address, delivery address, email address, telephone number
c) Transaction Data
Details about payments and products/services purchased
d) Technical Data
IP address, browser type and version, time zone setting, device information
e) Usage Data
Information about how you use our website and services
f) Marketing & Communications Data
Your preferences in receiving marketing from us
3. Legal Basis for Processing
We only process your personal data where we have a lawful basis under UK GDPR:
- Contractual Necessity: To process and deliver your orders
- Legitimate Interests: To improve our services, prevent fraud, and manage our business
- Legal Obligation: To comply with legal and regulatory requirements
- Consent: For marketing communications (where applicable)
4. How We Use Your Data
We use your personal data to:
- Register you as a customer
- Process and deliver orders
- Manage payments and fees
- Communicate with you regarding orders or enquiries
- Administer and protect our business and website
- Improve user experience and website functionality
- Send marketing communications (only where consent is given)
5. Sharing Your Personal Data
We may share your personal data with:
- Service Providers: Payment processors, IT and hosting providers
- Delivery Partners: Courier services for order fulfilment
- Professional Advisers: Legal, accounting, or auditing services
- Regulators & Authorities: Where required by law
All third parties are required to process your data in accordance with UK GDPR and only on our instructions.
6. International Transfers
We do not transfer your personal data outside the UK unless adequate safeguards are in place, such as:
- Countries deemed to provide an adequate level of protection
- Standard Contractual Clauses (SCCs) approved under UK GDPR
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- Legal obligations (e.g. tax and accounting requirements)
- Dispute resolution
- Fraud prevention
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Secure servers and encryption where applicable
- Restricted access controls
- Regular monitoring for vulnerabilities
9. Your Legal Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time (where consent is relied upon)
To exercise any of these rights, please contact us.
You also have the right to lodge a complaint with the:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
10. Cookies
We use cookies to:
- Ensure proper website functionality
- Analyse website traffic
- Improve user experience
You can control cookies through your browser settings. A separate Cookie Policy may provide further detail.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: [info@cannabismailuk.com] Go to shop